Privacy Policy

1. Information We Collect

We collect only the essential information you voluntarily provide through our website quote forms, WhatsApp inquiries, or phone calls with our Madlauda engineering team. This includes:

• Full name, primary 10-digit mobile number, and email address.
• Property location (city, village, sector, or industrial estate in Panipat district).
• Surveillance requirements (camera count, premises type: home, factory, showroom, school).
• Technical notes shared during on-site cable mapping, DVR sizing, and configuration.

2. How We Use Your Information

Submitted data is utilized exclusively for legitimate business communication:

• Coordinating technician arrival for free physical site inspections.
• Generating itemized, written quotations for hardware and installation cabling.
• Activating manufacturer equipment warranties (CP Plus, Hikvision, Dahua).
• Providing responsive after-sales service and scheduled AMC support.

3. Zero Third-Party Data Selling

We strictly do not sell, rent, or trade your contact information to third-party telemarketers or advertisers. Your details are accessible solely by company technicians and office personnel directly involved in executing your surveillance order.

4. Technical Data Protection

We deploy standard administrative and technological safeguards to prevent unauthorized access or disclosure of customer records. Mobile number transmissions through our interactive forms are encrypted via SSL/HTTPS protocols.

5. Camera Footage & Video Streams

Your privacy on-site is paramount. When our engineers configure smartphone streaming apps on your devices, master administrator credentials and passwords are created directly by you. ZeecamTech does not maintain remote backdoors, store local DVR/NVR footage on cloud servers without consent, or access private video streams after technical handover.

6. Marketing Communications & Opt-Out

We may send service updates or AMC renewal reminders via phone or WhatsApp. You may opt out of receiving non-critical notifications at any point by sending a WhatsApp message or calling our support desk at +91 99911 54919.

7. Embedded Third-Party Services

This website incorporates interactive Google Maps elements to assist visitors with directions to our Madlauda headquarters. These external services operate in accordance with Google's independent privacy guidelines.

8. Information Correction & Inquiries

If you wish to update your contact record or request deletion of outdated quote files from our registry, please reach out to our privacy coordinator using the contact details below.

9. Policy Modifications

ZeecamTech Pvt Ltd may periodically revise this policy to reflect updated statutory data privacy regulations. Any updates take effect immediately upon posting to this URL.